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Scenic - The Ship & Crew Were Amazing!

Lori & Brent, (trip to Scenic - Budapest)
Travel consultant: Monica Purdon,

Everything about our trip was fabulous! I cannot say enough about Scenic. The ship and especially the crew was amazing! 

I guess I should start with the flights. Air Canada Rouge is just fine to travel on. I would advise anyone going long distances to book the extra legroom though. The seats behind us did seem tight. The flight attendants were always offering something and the food was typical airline fair. 

I give Air Canada Rouge 4*

Once we got to Budapest and Scenic took over we were treated very well. The ship itself was beautiful and clean! Boarding the ship was well organized and the rooms were a good size, perfect for what we needed. Beds, linens, pillows were very nice and the shower was huge!

We had a lovely view on the first day, right across from the Parliament Buildings in Budapest so we took advantage of the butler service and ordered breakfast to eat on our balcony. So glad we did as the views from then on were not nearly as nice. 

Next, the staff on board. Absolutely, the best service I have ever had! They were attentive, even when we were not in their section, remembered where we came from, went above and beyond what we ever expected of them. By the end of the trip, we were sad to leave “our friends” behind. 

The excursions were well planned and it was nice having local guides to be able to learn more of the culture. The local entertainment that was brought on the boat was also very enjoyable. Some days it was hard to choose which excursion to go on! The only downside to them was that we would have liked a little more free time to enjoy the local culture more. (For us that might have meant tasting the local beer! 😊) Due to the water being too shallow, we did miss our last outing as it was going to be a long bus ride and we knew we were going to have a 5-hour ride the following day. We were happy that this happened at the end of the trip rather than at the start.

Again, because of the shallow water, arrangements had to made to fulfill the cruise agenda and was done so very well. The cruise director, JJ, and Scenic made the arrangements seem seamless even though I am sure it was bedlam!!!

I give Scenic and the crew of the Jasper 5+++++*

Hotel in Prague was great, close to everything. The rooms were nice, breakfast very good but the bar and restaurant were quite pricey. The Scenic rep at the hotel was very informative about the culture, the quirks of the city, where to go so as to not pay too much! Loved Prague, it is a beautiful city! 

I give Prague 5*

I would say the biggest challenge was the money....three different currencies. The Scenic rep in Prague did give us a cheat sheet and we used it a lot!!!

All in all, we loved this trip and will be saving up for another! 

Thank you for all your help.

Lori & Brent

Gorgeous Trip with Avalon Waterways!

Dannie, (trip to Prague to Paris - Avalon cruise)
Travel consultant: Heather Hines,

Just back from a gorgeous trip. 

The two nights in Prague were wonderful, and the cruise through Germany was so beautiful. 

We were treated like royalty for the whole trip.  Paris was amazing. 

Avalon, specifically Adrienne, and the tour guides, were all so well organized, funny, knowledgeable and made us feel well looked after.

Thank you for suggesting Avalon (no motion sickness by the way).  It was a cozy size ship and we met so many interesting people.

Have a good holiday!



Punta Cana was Wonderful!

K & J, (trip to Punta Cana, Domincan Republic)

Our trip to Punta Cana was wonderful! We had a great experience overall.  We can’t thank you enough for helping us out and making this such a great experience with you! 

The direct shuttle from the airport to the resort was fantastic. I would definitely have that again. The Resort was beautiful with lots of things to keep the kids entertained. The room was spacious and clean. The staff was very prompt with their service when needed. One of our kids got sick for 24hrs and we needed extra linens and when we called room service, they had linens there within minutes. The Buffet was fantastic. Every night had a different theme except for one. The one night had minimal selection. The service at the buffet was fantastic. Always greeted with a warm welcome. We tried one a la carte restaurant - Japanese and we can’t say enough good things about it. The kids had a great time at that one. We heard good things about the others; however, the kids loved the buffet! We did end up going on one excursion - the Pirate Ship Excursion which was great for all ages and very kid friendly. We ended up booking through Transat when we got there. The Transat representative was very knowledgeable and helpful. They were actually the best Rep and made sure they walked around to ensure their travellers were okay and taken of. It actually made you feel like you were home knowing you had someone there who made sure you were okay. They knew who the travellers were and would give a quick wave or thumbs up to ensure all was okay. 

The only downfall was the constant bothering from the concierge about Time Shares. The first morning we got up they told us we had a meeting with them and our Transat Rep. We told them no several times and had to be very blunt to say stop bothering us. It wasn’t until we did that, that they stopped pestering us. At the beach and pool, it was the same thing with excursions. Constant bothering until you forcefully said no. 

The resort was very clean and well kept. They took pride In showcasing their beautiful resort. The pools were well kept and clean. The beach was beautiful and well kept and the staff was always our cleaning up the minimal seaweed. The water park was great! That’s where we spent most of our time. The wait staff was always checking in to see if you needed a drink. The slides at the water park were a lot of fun. A few closed off during our stay, but that was due to lack of staff. I would tell people to keep an open mind about their water park standards as not as much stuff as one would have in Canada. The structure is starting to show some age. 

Would we go back - yes!! It was a wonderful resort that offered a lot to everyone! We found that it was a short distance from the beach to the pool that the kids could hop back and forth no problem! They had an ice cream/coffee shop with soft serve! There was a sports bar that we would go to and the kids would play pool! 

Overall a great experience for our first big trip as a family. Thank you for helping us out!

Thanks again and we are already thinking about another trip next year!

Also, there weren’t any other resorts nearby so there was only our resort on the beach which was nice and not too busy. 

The weather was great, hot, sunny and 28 degrees. It was perfect! We picked a great week to go! 

Thanks for all your help! You made our experience a wonderful one!


K & J